PRIVACY POLICY

KMK Coaching, LLC (“we,” “us,” or “our”) values your privacy.  This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, kmkcoaching.net (the “Site”) or our services. 

Information We Collect

We may collect the following information:

·       Personal Information:  Name, email address, phone number, mailing address, billing and payment information and other contact details when you sign up to purchase services, contact us or voluntarily complete surveys or provide feedback via message boards or email.

·       Health information (if applicable):  Information you voluntarily share during coaching sessions, questionnaires or intake forms.

·       Usage Data:  Information about your interactions with our website, such as IP address, browser type, device information, pages visited and time spent.

How We Use Your Information

We use your information to:

·       Provide and manage health coaching services

·       Personalize your experience by recognizing your preferences, content viewed and links followed

·       Communicate with you

·       Send newsletters or updates (with your consent)

·       Improve website performance and user experience

·       Comply with legal obligations

 

Sharing Your Information

We do not sell your personal information.  We may share your information with the following third parties:

  • Payment processors engaged by us to securely store and handle payments information, such as credit or debit card information

  • Providers of email management and distribution tools

  • Providers of security and fraud prevention tools and services,

  • Providers of data aggregation and analytics software services that allow us to effectively monitor and optimize our site

  • Others with your explicit consent

 We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

 Cookies and Tracking

We may use cookies and similar tracking technologies to enhance your experience.

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 

  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 

  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

 You can manage your cookie preferences through your browser settings.

 Data Retention 

We use commercially reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of information stored on our servers. Of course, no computer network or data transmission on the internet can be guaranteed to be 100% secure and so you submit your information at your own risk.

 We will maintain your Personal Information for our records as long as necessary to provide services unless and until you ask us to delete this information or comply with legal obligations. 

 Email Marketing

 If you make a purchase on this Site and/or opt in to receive emails, you agree to receive email communications from this site, including but not limited to newsletters, site updates, promotions, and other announcements and correspondence.  We are not responsible for the receipt of any such emails. You are responsible for ensuring that our email address(es) are not blocked or forwarded to your spam folder.

 You have the right at any time to stop us from contacting you for marketing purposes. If you opt to unsubscribe from receiving emails, you understand that you may no longer receive information or updates from this Site, including promotions.

Data Protection Rights 

Depending on your location, you may have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Under certain conditions, you may also have the right to restrict or object to our processing of your data, and to request that we transfer your Personal Information to another organization. If you would like to exercise any of these rights, please contact us through the contact information below. 

 Third Party Websites

 Our privacy policy applies only to our Site. We are not responsible for the data collection, privacy practices or policies of any third-party site to which we may provide a link or that may link to our Site. We encourage you to read the privacy statement and terms of use of other sites.

 Changes 

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The latest version will always be posted here.

Complaints

 Please contact us if you have any complaints about how we use your Personal Information so we can resolve the issue whenever possible.

 Contact Us 

If you have any questions about this Privacy Policy, please do not hesitate to contact us.

Email us: katherine@kmkcoaching.net